STSScreen

Terms of Service

1. Who we are

The STSscreen service is operated by STSSCREEN LLC, 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States. Contact: support@stsscreen.com. These terms govern your use of stsscreen.com and the email channel at sts@in.stsscreen.com (together, the service).

2. The service

STSscreen generates an automated ship-to-ship counterpart screening report from two documents you provide: a Q88 and a Class Survey Status Report (CSSR). The report is produced automatically from your documents and third-party reference data, without human review. There are no user accounts; each screening is a single purchase.

3. Ordering, price, and payment

The price is EUR 2.50 per screening, VAT included. Your purchase is made through Stripe, which acts as merchant of record: payment is taken on Stripe's hosted checkout, your receipt and card statement show Stripe (Link) as the seller, and refunds are issued by Stripe. STSscreen provides the screening service. If checkout shows the price in a currency other than euro, that local amount is set by Stripe at its current rate; EUR 2.50 is the reference price. When you start a screening, you pay first and the report is then generated. If the screening cannot be completed, the screening is canceled and your payment is refunded in full. On the email channel, if you do not pay within the payment link's validity window, no charge occurs and your files are deleted automatically as described in Appendix A.

4. Right of withdrawal

By paying, you request immediate performance of the service. You acknowledge that once the screening has started, you lose the right of withdrawal for this purchase in accordance with Article 16(m) of Directive 2011/83/EU, because the digital service is fully performed upon delivery of your report. If the screening fails and no report is delivered, your payment is refunded in full, as described above.

5. Delivery and availability

Your report is delivered as a PDF: on the web channel it becomes available for download once generated and remains available for 24 hours, after which it is deleted; on the email channel it is sent to your address, and the emailed copy is yours to keep. Generation normally completes within minutes. We do not guarantee uninterrupted availability of the service, and we may apply rate limits to protect it.

6. Your responsibilities

You confirm that you are entitled to submit the documents you provide and that using them for counterpart screening does not breach any obligation you owe to others. You must not submit unlawful content, attempt to disrupt the service, probe its security, or use it beyond its intended purpose. The service is a professional maritime tool and is not directed at minors.

7. Nature of the report

The report is an automated document screening provided for informational purposes only. It is generated from documents and data supplied by you and from third-party sources whose authenticity and accuracy are not verified. It does not constitute a survey, an inspection, a vetting approval, a classification, or any form of professional, legal, or navigational advice. All operational decisions, including whether to proceed with any ship-to-ship operation, remain solely the responsibility of the user and the parties involved. A screening score or policy flag marks where to look first; it is not a prohibition and not a clearance.

8. Liability

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including mandatory consumer protections in your country of residence. Subject to that, and to the maximum extent permitted by law: the service and reports are provided as is; we accept no liability for any loss, damage, or incident arising from use of, or reliance on, a report; and our total liability for any claim connected to a screening is limited to the price you paid for that screening.

9. Intellectual property

The service, its software, and its report design remain ours or our licensors'. Your documents remain yours. You may use your report for your own business purposes, including sharing it with parties involved in the operation it concerns; you may not resell the service or systematically extract its outputs to build a competing product.

10. Data protection and retention

How we handle data is described in the Privacy Policy, which forms part of these terms. Retention periods and deletion ceilings are set out in Appendix A below.

11. Changes

We may update the service and these terms; material changes will be posted on this page with a new effective date. The terms in force when you pay govern that screening.

12. Governing law and disputes

These terms are governed by the laws of the State of New Mexico, United States, and disputes are subject to the courts of New Mexico; mandatory consumer protections and consumer forum rights in your EU or UK country of residence apply in any event. Before any formal step, write to support@stsscreen.com; most issues are resolved quickly, and if you were charged without receiving a report we will put it right.

13. Digital Services Act

For the purposes of Regulation (EU) 2022/2065 (Digital Services Act), the service is treated as a hosting service because it stores the documents you upload while your report is produced. Our single point of contact for Member State authorities, the European Commission and the European Board for Digital Services, and for recipients of the service, is support@stsscreen.com; communication is in English. Our legal representative in the European Union under Article 13 of the Regulation is Data Protection Representative Limited (trading as DataRep), 77 Camden Street Lower, Dublin, D02 XE80, Ireland, email digitalrequest@datarep.com, telephone +353 (1) 919 8899, webform www.datarep.com/data-request. Quote "STSSCREEN LLC" in your message and address letters to DataRep.

Content rules: the service accepts only a Q88 and a Class Survey Status Report, for the sole purpose of generating a screening report. Uploaded documents are classified automatically; a file that is not one of these document types is refused and you are told why. There is no human review of uploaded content, nothing you upload is published, disseminated or made available to anyone else, and documents are deleted on the schedule in Appendix A. Beyond this automated classification we do not moderate content. Section 6 sets out what you must not submit.

Notices: if you believe content processed through the service is illegal, email support@stsscreen.com with the information described in Article 16(2) of the Regulation (why you consider it illegal, where it is, your name and email address, and a statement that your notice is made in good faith). We confirm receipt, handle notices diligently and without undue delay, and tell you our decision. If we refuse to process content or restrict your use of the service because the content is illegal or breaches these terms, we give you a statement of reasons, which you can contest by writing to support@stsscreen.com.

14. Contact

support@stsscreen.com for everything: support, billing, rights requests, and complaints.

Effective date: 29/09/2026

Appendix A: Data Retention Schedule

Every period below is a ceiling: deletion normally happens sooner. Where the product's copy states a shorter promise, the shorter promise governs.

  1. Uploaded documents (both channels): deleted automatically at the moment your screening report is generated. This is the primary rule; items 2 to 4 are the backstops for sessions that never reach generation.
  2. Web channel, session abandoned before payment: uploaded files carry a deletion deadline of 1 hour from upload, enforced by an automatic hourly sweep, so files are removed no later than 2 hours after upload.
  3. Web channel, payment initiated: the deletion deadline extends only far enough to cover the payment window and the screening run (65 minutes from when checkout begins); with sweep granularity, files are removed no later than 2 hours and 5 minutes after checkout begins, and immediately upon report generation under item 1.
  4. Email channel: attachments are deleted automatically within 26 hours if you do not pay, at no charge, exactly as the payment email states. The email session record is deleted within 49 hours.
  5. Screening report: available for 24 hours after generation; after the 24-hour availability window ends, the stored report and its download link are removed by the next hourly sweep. A report emailed to you remains in your inbox; keep that PDF, because we no longer hold a copy.
  6. Session records (references, timestamps, status, and for the email channel your sending address): expire automatically, 24 hours for web sessions and 49 hours for email sessions, and later activity does not extend these windows. Nothing customer-related is retained indefinitely by the service.
  7. Payment records: held by Stripe as merchant of record, and in our accounting records for as long as applicable tax law requires (currently ten years from the end of the year of the transaction). These records reference the transaction, never your uploaded documents, which are already deleted under items 1 to 4.
  8. Application logs: contain technical identifiers only (session and payment references, status codes); they do not contain your email address, your document names, or document contents. Our hosting provider retains runtime logs for approximately one day.
  9. Support correspondence (support@stsscreen.com): retained as ordinary business correspondence and deletable on request where no legal obligation requires keeping it.
  10. Backups and residual copies: the service keeps no independent backups of customer files; storage-provider durability mechanisms are covered by the providers' own policies.

Meaning of deleted: removed from production storage and no longer retrievable by us in the ordinary course of operating the service.